BSV Software für Warenwirtschaft,Handel,Kopienabrechnung,Bürobedarf,Service,Vertragsabrechnung,Geräte,Fotokopierer,Farbkopierer,Kopierer,Clickvertrag,Poolvertrag,PPP,Copycharge

		German (Original)

Products

About prospective customers, contact persons and competition machines

All relevant information about the gain of prospective customers and the care of existing customers are being deposited in Success! and reprocessed for a quick reaction.

With the help of a mailing and resubmission system, customer information will always find its way to the right place to be edited effectively. Every incoming letter, fax etc. from a client can be filed and deposited. Herewith, every employee has the possibility to recall the original documents with a single mouse click. All executed actions will be processed that way; they will be allocated to the responsable contact person and therefore allow a consequent tracking of all the contacts.

Marketing actions (e.g. serial letters) will be assigned to the responsible contact person directly and hence reduce wastage.

Apart from the the sale possibilities in Success!, other link-ups like Microsoft CRM can be attatched in order to get greater organisation units.



	Important Links

	Offers

adress menu

address master

Other features :

Central customer master as an information menu about the customer with comfortable matchcode searching and other, freely definable search criteria
Categorisation possibilities of customers and prospective customers
Adresses incl. post office box and streets as well as central office phone & fax
Appliance of as many contact persons as you like at the customers including phone extension and
fax extension, title, position, birthday, responsibilities, free text

contact persons

Selection criteria for actions attachable to contact persons individually
Documented action history per contact person and last action (topic/date)
Assignment of countless sales departement staff members per defined line of business of the customer
Business units incl. adress differences, contact persons, etc.
Displaying of total sales incl. trent indicator in % (current year & last three years)
Declaration of payment and delivery conditions as well as bank data credit assessment with user definable selection criteria and automatic processing blockade of the client
Classification of customer and price groups; industry key
Distance (travel time in hours/minutes and route in km)
Description of company size and administration of branch offices
Depositation of all machines from the customer with install sites and depositation of all contracts

customer machines

machine history up to the original order

machine history

statistics button for calculation of the rentability and customer- & article account history
depositation of all offers from the customer, plus offer history
depositation of all repiars of customers' machines
Transfer of adress data to MS-Word and note field for general information
document object administration (scanning and prompting): All written communication will be captured by a scanner and lodged at the customer
Projects: Control of large orders via menu with corresponding planning equipment incl. depositation of requirements and execution time as well as status monitoring (Actal-theoretical comparison)
Resubmission and mailing system with execution protocol

resubmission system

Resubmission as separate window outside of Success! for constant availability
part action for documentation of activity steps
Depositation of global buying interest by the use of free initiations
Direct connection between all customers, offer and order data
Integration of telefon marketing with competition and foreign machines

Ad hoc statistics

Direct statistics display by means of the integrated statistics server
Free choice of content and displaying
Quick information on the basis of different layers such as concern, customer, contract, pool, single machine